WebFolder Support

Support Channel

You can request support through by e-mail to support@webfolder.io

Phone

Unfortunately, we don't offer phone support.

Working Time

Business hours & days:

  • 9.00 to 18.00 / GMT+2
  • Monday through Friday except for holidays.
  • We will respond within one business day during Eastern European Time.

Support Period

Support and maintenance package that is currently offered with our product covers for a period of 1 year.

Support and Maintenance Package

Support for our products includes:

  • You will receive all minor and major software releases that are released during your support period.
  • Technical assistance for product configuration, upgrades, installation help, license registration issues and bug reports.
  • You may report new feature requests however we do not guarantee that all new requests are taken into consideration.
  • Problems with using the product.