Please feel free to send e-mail to us if you have any questions or problems of using our software.
You can request support through by e-mail to firstname.lastname@example.org
Unfortunately, we don't provide phone support.
Business hours & days:
- 9.00 to 18.00 / GMT+2
- Monday through Friday except for holidays.
- We will respond within one business day during Eastern European Time.
Support and maintenance package that is currently offered with our product covers for a period of 1 year.
Support and Maintenance Package
Support for our products includes:
- You will receive all minor and major software releases that are released during your support period.
- Technical assistance for product configuration, upgrades, installation help, license registration issues and bug reports.
- You may report new feature requests however we do not guarantee that all new requests are taken into consideration.
- Problems with using the product.